Customer Testimonials
I brought me car in for simple tire work. When I drove away my car was pulling hard to the left. I brought it back immediatly only to have their service manager Josh tell me I would have to pay for an allignment. My allignment was fine before they touched it. He lied over and over straight to my face and did not attempt to unserstand the underlying problem. I drove him back to the dealership and told him to get out of my car. He called me a clown and he banned me from coming back. They won't ... Read More DealerRater - Dec 11, 2024
Unfortunately I have nothing nice to say about this dealer (service department). Had an issue back in December with my Kia so decided to give them a try and was worst mistake ever. They repaired my vehicle but less than a week later I was having issues after issues and taking my vehicle in weekly, Seems like they kept damaging it to make money out of warranty and I with my deductible.
To top off on my previous repair they stated that they had to replace valve cover, GDI fuel pump, and VVT-solenoid to resolve the issue. Come to find ... Read More DealerRater - Feb 18, 2023
So unprofessional they completely ruined my 2021 cars engine when their was nothing wrong. They told me a young single mom I needed to pay 10k for a new engine they messed with odometer for milage they tricked me into a lease that I was told for almost two years nothing was covered. I was stuck with a dead kia for almost 5 month still with payments. During Christmas Thanksgiving my 3 year old son's birthday. This almost put me into extreme debt I've never been so disgusted by a dealership in my life. I will never now buy from quirk ... Read More DealerRater - Mar 23, 2022
A massive thank you for the delivery specialist (Dehmane) and the sales manager ( Edwards ) you guys are professional and helpful … I love the way how you run the business, the place it’s a lot better than last time…keep it like this it’s great, thanks a lot
It’s a pleasure when I get to write a review like this. I had a second fob car key made through an aftermarket business that was very reliable, however, when near the end they needed the pin code which I didn’t have. I called Quirk Kia and was sent to Justin in service. Upon me verifying I was the owner I brought him the reg. with the vin number & he was able to get me the number. What I thought would be a problem turned out to be pleasant. I wish I was buying a w vehicle ... Read More DealerRater - Oct 1, 2021
I worked with Jerry, Jorge, Garry and Mohamed last week to buy a new carnival Kia. They were the best ! They were not pushy and explained everything clearly. I got a great price on my trade in and they didn’t mind when I waivered on color and sales date. There was an easy going demeanor among them all and it was a relaxing, confidence building experience
Fast, courteous, and Great service from wonderful staff! They even emptied my car and added my things to the new car. The whole process was quick and easy.
So I just picked up my car from quirk Kia in Braintree and I could not have been happier. This is my fourth car from this dealership and Ali the sales manager made this transaction so straightforward and so smooth with no secrets and nothing changed when I show up to the dealership like how it use to be years ago back in the day. Typically A salesperson just wants to get you in the door they tell you what you want to hear then inconvenience you to go all the way down there and then everything is different. Well ... Read More DealerRater - Jun 10, 2021
Outstanding service! Mike Edwards was great in getting us into our new YELLOW Seltos and Garry Bautista was thorough & patient in helping me with tech info.
Save yourself the trouble and go to another Kia dealership. I ignored reviews and thought that people can sometimes exaggerate in those, so went into Quirk any way. But let me tell you - the reviews did not lie. The customer service is so awful - they really do not care if you want to be a customer. And don’t even care if they lose your sale.
We felt rushed, uninformed and pretty rushed to sign things without thorough information. They strung us along for a week with 0 communication, even though they promised to call us back. They never ... Read More DealerRater - Jul 19, 2020
These people are slick sales people who don’t care about customers. They just want the quick buck and will over charge you. Don’t use them. This was my second dealing with them and both times I walked away frustrated. The second time, it only took me 2 mins to walk away.
Be wary of Quirk Kia in Braintree Mass. They are out to gouge their customers at every turn. Was quoted a 5.5K over MSRP on an Kia Telluride even after having negotiations to the contrary. This dealer functions under what appears to be very deceptive practices. I sugges we as consumers vote with our wallets, #saynotoQuirkKia
Deceptive liars, be careful and read everything before you sign, they get you to trust them, rush rush paper work, then your stuck, notice how they are always looking around, it's a bit strange. No personal bias here, go somewhere else, I wish I could give no stars, so deceptive
My wife and I purchased a brand new 2017 KIA Forte at Quirk. After using it for only a few months we realized we made the wrong car choice. We are both approaching 70 years old and had a hard time getting in and out of this car. We went back to Quirk KIA 8 months later hoping to make an exchange/trade for another vehicle a little more senior friendly. A KIA Soul fit the bill. Well they were no help in that regard. The soul was almost the same price and was the same year as the Forte but they said ... Read More DealerRater - Jul 2, 2019
My lease was up and I was going to purchase my Kia Soul. I was treated so badly at dan O’Brien of Norwood I left and went to quirk Kia to transact my business. WOW ! What a difference. The difference in professionalism was beyond belief. I will be back to quirk Kia in the future and would highly recommend them. Love my Kia Soul. Hate dan O’Brien of Norwood do not go there. Quirk of Braintree all the way
Emailed this place looking to replace my car that was totalled in an accident. Website advertised 18,875 for a 2019 Niro LX. I emailed them and stated that i didn't want to waste theirs our my own time and asked if that was the out the door price.
The response, as shown in the picture of the email, was that not only was it the price, but that if i Came in, they could go lower and they were motivated to sell by Sunday.
I cam in less than 24 hours later, was told they haven't had this model in stock ... Read More DealerRater - May 10, 2019
I had asked for a quote on the 2020 Telluride and although I'm an existing customer, I was not given a quote over the email/phone. I was asked to visit the dealership to receive the best deal. I specifically asked if there are any discounts, and the sales person assured me that I would get the best price if I come into their dealership. I believed her words and visited the dealership. After the test drive, I asked for a quote. I was offered a quote $3K above the MSRP. Unbelievable! I was told that the car is in ... Read More DealerRater - Apr 27, 2019
Today while waiting for an oil change I was having a discussion with an exceptional young man who’s excitement about the newest model of KIA was contagious. With no intention whatsoever of trading my KIA in, I am now driving the nicest gas vehicle I have driven ever and I have owned MANY vehicles in my lifetime. This KIA, I’m sure will be the last car I ever bye. Thank you so much Ali!
The whole experience of car buying at this dealership was nothing less than stellar. The salesman was incredibly personable and easy to talk to / relate with and was empathetic in my car search. Didn't take long for him to find the right car for me and I couldn't be happier. Everybody here (managers , finance guy, other sales people) were very nice as well and made me feel welcomed. Also I appreciate the next day follow up from Ali (my salesman) to make sure I was happy with my purchase and to ensure he was there if I ever ... Read More DealerRater - Mar 10, 2019
The sales manager and sales person was horrible. Argued with the manager and he argued back at me. Bought a kia at a different dealership. They suck.
As my lease was due for renew, I called the sales team based on the offer received through email. After receiving confirmation on the final price over the phone, I drove 50 miles to reach the dealership to learn that there is no such offer and one of the sales manager was so rude to call me names when I told my displeasure over wasting 3 hours of my time with their lies. It was most humiliating expletive I ever had.
I came to quirk to lease an optima. After comparison shopping for weeks, I was excited to finally come home with a car. Little did I know, my experience would be ruined by arrogant, sleezy car salesmen. Don't bother asking questions, unless you want to feel stupid. Are you young? Even worse. The level of arrogance I experienced, particularly with Mr. Frank Burns, was disgusting. I am not the type of person to leave reviews, but I had such an awful experience here that I felt the need to warn others. The general manager was not much better. They ... Read More DealerRater - Nov 3, 2018
I rarely leave reviews, but this was one of the worst companies I have dealt with. They quoted me a price over the phone and said they had 3 cars available that I was interested in. When I arrived within 24 hours, they were not only out of stock, but the price was 3k higher than what they told me. Honestly they are just trying to make a sale. I asked for a day to think about the new negotiated price on a car I didn't go to see and they would not even guarantee the price next day.
Clayton burns is a very good salesman help me get a new Kia Sorento very happy with the service and the staff are very helpful thank you be back next time
When to the Quirk Kia dealership to test drive a car, and had a great experience. The salesman, Sean, was very knowledgeable and helped me understand functions of the Sportage. Mike the finance guy was really nice and worked to help get my car financed.
We had spoke to Marissa over text, and email for over a week! She promised me she could get us a deal to match a deal we received at another location! PROMISED ME dollar amount and what we were looking at! I drove 40 minutes and asked for Marissa, I was told my the sales man that she is “ just “ internet sales and she would be sending me to him anyways. He then laughed st my husband and myself , says he sold enough cars to meet the end of the month sales and right now he just wanted a week off ... Read More DealerRater - Sep 3, 2018
Came in to look at a few different sedans and was pleasantly greeted (not hounded) by Ali. We had some laughs and chatted about the local area as he showed me a Kia Forte and a Kia Optima. Fortunately he did not bore me to death going over things I didn't care about in either vehicle, but instead spent time showing me what actually mattered. I initially planned on financing and was very reluctant on the idea of leasing but when he broke down the pros and cons of both I was confident about leasing a vehicle due to ... Read More DealerRater - Aug 16, 2018
After working with them by email and phone for over two weeks, we went int o test drive and buy a kia soul. They had al they paperwork already, and we were pre approved,. We get there and they tell us " we dont think you can afford a soul" then promptly try to get us to buy a more expensive used car instead ( evidently used cars give higher commissions)
Finally salesman caves in and says we can test drive a soul , what color did i have in mind, i say "orange" and his response was , and ... Read More DealerRater - Jul 31, 2018
I have never been ripped off in my whole life like at QUIRK KIA in BRAINTREE, MASS. First they gave me trade value of 10,200 & 500 cash down works out to 10,700. They first got me 5/11/18 to get a used 2018 Kia Optima EX, I didn't want, called next day @ 10am less than 24hrs & told them I wanted my 2011 Kia Optima EX back w/52,000 miles because I liked it better. Salesman Frank Burns told me it already went to auction. I was shocked and didn't know how to respond. I'm on disability due to my fight with Cancer, alot ... Read More DealerRater - Jul 24, 2018
My husband and I wanted to trade in our pick up up for a bigger, safer, SUV. He did a lot of research online ahead of time and decided to call the dealer prior to visiting.
My husband ended up speaking to Ali. He was wonderful. He was able to talk to him about our trade as well as the new car! Ali gave my husband the confidence he was looking for that it was a deal that could be made and the deal we wanted. As soon as I got out of work we were on our way.
Honestly, ... Read More DealerRater - Jul 17, 2018
Like many other, I am not usually one who finds the time to write reviews online, but based on my terrible experience with Quirk Kia’s sales department – I was compelled to write this review to educate others regarding their fraudulent business practices. To begin, I was contacted by Quirk KIA sales regarding the possibility of switching out my KIA Forte with a new vehicle prior to my lease end. When I visited the dealership, I was assisted by two sales reps who offered a compelling deal on a brand new Kia Optima. They mentioned that I would only be ... Read More DealerRater - Jun 21, 2018
You have an amazing staff in sales and service. The three people help me for the last ear or so. Francisco Reyes Flores has to be one of your best sales people. He did not push me into anything. He never made me feel obligated to go with the sale. He gave me every break he could to help me out. I highly recommend him for any sale
Jorge L. Reyes is a great person to work with. He got me the lowest price for financing. He took my situation into consideration and I was so happy leaving there with ... Read More DealerRater - Jun 9, 2018
Great experience!
My wife and I leased our second and third vehicles recently from Quirk Kia. Our salesman Sean went out of his way to make sure we were happy and got a great deal. We told them what we needed for vehicles, The payment we could afford and what we could contribute up front. There was very little back and forth before we were able to settled on a deal we were happy with. For those who have never driven a Kia it is a great product. So, if you are in the market for a great car and ... Read More DealerRater - May 17, 2018
We bought a Kia Sorento this week! We are beyond pleased with our salesman, Mr. Francisco Flores. As far as car buying goes this was relatively easy and my husband and Francisco worked a good deal for our needs and budget. I would highly recommend This dealership and of course Francisco who has many years of experience . Laughter and trust are always a good combination. Many thanks! We are very pleased with our Sorento and the KIA brand!
I was having multiple issues with my Kia Optima over the last year with other Kia Delearships and finally got fed up and went to the Braintree location for service. The service manager, Patrick Gallo, was awesome and took care of all of my needs and fixed my car promptly. He went above and beyond and bent over backwards to make me happy and fix my car the right way. If anyone needs a Kia Delearship for service, this is the one to go to to get it done! This is my choice for all future service and needs. - ... Read More DealerRater - Feb 1, 2018
It was time to get a new car after my truck was falling apart. originally talked to Micaela over the phone who ended up pairing me up with Ali. I'm glad she did. I'll admit I had a big guard up and wasn't really looking forward to dealing with pushy sales people but Ali had a no BS attitude and was also friendly and personable answering all of my questions confidently. Instead of trying to box me in to one direction he explained the pros and cons of going between either buying pre owned, leasing, or financing ... Read More DealerRater - Nov 28, 2017
The shopping and choosing a new car can be stressful not knowing what to look for but I must say it was made easier by the knowledgeable and friendly sales person Clayton Burns. He was patient when I didn't know what I wanted and he answered all my questions and didn't rush me when I couldn't make up my mind. Well I finally chose the car based on the information he supplied and I am very happy with my new Kia Optima 2017. Thank you Clayton Burns and Quirk Kia.
My car was totaled in January & I was in desperate need of a car. I contacted Jerry Hunter who said come on down I can get you back in a car. I went right away & left there with a vehicle. Jerry Hunter made the whole experience painless. I would recommend Quirk Kia Braintree to anyone. The sales staff are warm, patient &understanding.
This was one of the easiest transactions I have ever had in car buying. With that being said I want to point out I've purchased quite an amount of cars and it's usually not an experience I'd like to relive. However this one I definitely wouldn't mind. I set up an appointment to meet up with a sales consultant Louie on a Wednesday at 11. I arrived late thinking I would get someone else, Louie had waited for me with a Smile, not only was he waiting he had brochures ready on the car i wanted and ... Read More DealerRater - Oct 23, 2017
My husband bought a new car from this dealership (A BIG MISTAKE) yesterday. He negotiated a price for more than 2 thousand dollars below the ticket price. However, when I reviewed the sale contract last night, the dealership increased the price to more than one thousand dollars than the ticket price. The final price is the same as what my husband negotiated for after a manufacturer's rebate. We went back and asked them to honor the negotiation before the rebate. Of course, the manager denied the negotiation since they have already got our money. I got upset and the rude ... Read More DealerRater - Sep 2, 2017
Ali was pleasant to work with. Very genuine, personable, and knew his stuff. I will be back in three years to get in another lease from him and send friends and family.
Unfortunately, my experience at Quirk Kia was horrible. At first, when the promotions are luring, and when you first walk in to purchase your car, the customer service is flawless. But once you experience any legitimate issues, such as, for example, INTERNAL ENGINE FAILURE after only 2.5 years of driving a brand new car, then they could care less about your story.
The 2015 Kia Forte I had leased in 2014 started giving me problems shortly after completing 2 years. Battery leaking acid, alternator causing my car to die at every set of lights, brakes going bad, etc. Needless to say, none of these ... Read More DealerRater - Jun 6, 2017
When I call dealerships with explicit directions as to color of car, interior color and model, I expect them to tailor their response to what is requested. Talked to sales person and given a stock # that was never close to what I asked for. When questioned, the answer was we don't shop around for your color. Is this personal service or courtesy to a new customer? Take it or leave it. I suggest you leave it when it comes to Quirk.
Salesperson appeared nice at first, but became intimidating and sarcastic when I declined on his deal. Very unprofessional and scary. NOT how to treat a customer. I went immediately to a different dealer and purchased.
Frank and his co workers make my Kia buying expierences more then great. Frank got my paper work done and signed in a speed, well understanding mannor. Jerry got me the car sold via over the phone. How amazing is that ? I would most deffinaly come see these guys! Best of the best
...Francisco Reyes Flores leased me a new Sorento.. He was a true gentleman and a tremendous help to me. I would recommend him to anyone looking for new Kia. Francisco is a consummate professional who goes over and above his job as a salesperson.
The manager in Quirk Kia in Braintree (his name is Justin) called me couple times and told ld me that there was a great deal for kia optima lease.
I went to the office. He introduced me another sales manager. He was very rude. Did not want to work with the customer. Gave me almost double price that I was told before in this office.
Did not let me finish my words and said: "You have a good day gus" He literally kicked us out of the office.
Don't yrust them. They tell you one thing on ... Read More DealerRater - Nov 9, 2016
Just had the worst customer experience of my life at Quirk Kia. I went in looking to buy a used car. I was considering trading in my vehicle and buying either one or two used cars (a large investment on my behalf.) I was immediately approached by a salesman named Ali Tubaishat. From the very beginning it was the typical used car dealer experience I was expecting. He was very pushy, trying to get me to say I would commit to buying a car today. We looked at two cars, then he brought me inside and started to wheel and ... Read More DealerRater - Oct 1, 2016
A better Ins. Co. is a ripoff. I was referred to him by Bernadin @ Quirk Kia. I got ripped off for 100.00. A better ins co. specifically Patrick @ 508 202 7178. I have tried to call Patrick numerous times and he will not answer the phone. He can keep the 100.00 even though I could use the money as I just returned to work after beating cancer. He lied about the payments I would be making on my Ins. He calls me 2 days after taking out the 100.00 service charge and tells me a completely different Ins. rate. DO NOT DO ANY Ins. business with Quirk ... Read More DealerRater - Jul 12, 2016
Nothing but nice things to say about the experience we had with Quirk Kia. Shawn Schwotzer and Matt Sweeney were so helpful and gave us a great price with no hassles whatsoever, I'll definitely be sending them some customers!!
I would differntly recommend this dealer. As I walked into KIA the sales people were very genuine when they said hello how are you. They didn't jump all over you to sell you a car which I appreciated, nothing worst then a sales person just looking for a sale. My personal salesperson I had was Sean Conway not your regular salesperson he listened to what i wanted , what my price range was .He found me a 2012 Kia Sorent with low mileage , knowing I needed a safe car for me and my son I feel he took great care of ... Read More DealerRater - Feb 24, 2016
Quirk Kia in Braintree is amazing. I walked in to get a car with no high hopes and couldn't have picked a better place! Walking in I did not expect that I would leave that day with my Kia Optima. Sean Conway was very clear, upfront, and honest. He was looking out for my best interest, and what I could afford. I was greeted with such friendly people. Matt Sweeney was so helpful finalizing the deal. I have never met such an amazing team! I love my Optima and if you are looking for friendly and honest dealership this ... Read More DealerRater - Feb 24, 2016
This is the 4th KIA I have purchased in the past 2 years from Francisco Flores. I keep coming back to KIA because of Francisco, he always makes sure I get the vehicle I want at a great price. I have purchased KIA's from another Dealer, no names mentioned and found them untruthful and dishonest in their dealings, never again. The only complaint I have is that I haven't in all my dealings I have never received a request for review of my purchase from Quirk. I went to their Website to offer this review, because I feel so ... Read More DealerRater - Jan 12, 2016
My car started making sounds some time ago, I know absolutely nothing about cars so I decided to call Quirk Kia to see if I could find some help diagnosing the problem and getting it fixed as soon as possible. I rely on my car to commute for work and school everyday therefore I was a little worried about a dealership taking too much of my time and taking advantage of my lack of knowledge about cars. I talked to Patrick Gallo in Service and had an appointment scheduled for just two hours later. Patrick was a great help and ... Read More DealerRater - Nov 2, 2015
Called on an ad for a car when we went in to make the deal the cost more than doubled. I had bought 3 other cars from Quirk Nissan and same did not happen. I will never do business with any Quirk dealers again.
I called to get information about a lease special for $29 per month.I spoke with a manager by the name of Mark Otoole that was very rude when i asked him questions about sales tax and fees and later told me i can take my business elsewhere and said I was a caller from another dealership trying to find out there secret and hung up. I guess he was running out of stories to tell me why the lease special was only $29 per month. Later that day i had close friend of mines visit the dealership to only be told ... Read More DealerRater - Oct 22, 2015
I have a 2013 Sorento purchased at a different dealership but this place is closer to my house so I figured I'd try them for service. Never again!
I had a lengthy conversation with them to make the appointment and go over everything I needed but when my wife got there at the appointed time it there was no appointment which meant she had to be there much longer than necessary. We needed a "B" service, an inspection sticker and a replacement cap for the power steering fluid. The did the service and the inspection but never put ... Read More DealerRater - Aug 22, 2015
Chris was great to work with. He helped find the car that fit my needs and was very friendly. He was able to answer all questions I had and was very easy to contact. Highly recommended.
June 13, 2015, I was car shopping and met John Williamson and of Alix Jean Charles of Quirk Kia in Braintree, MA. I was able to get quick specific answers to my questions in minutes not hours. I was welcomed into the store after traveling 75 miles one way on a Saturday afternoon. The car was ready to drive, they demonstrated all the features and there was NO pressure nor shenanigans like there are with other car dealers. Quirk sales professionals presented options, were able to make a package that suited my needs and provided pricing that is unequaled throughout any Kia dealership ... Read More DealerRater - Jun 16, 2015
What a sleazy dealership! They'd advertised a lease special for The Kia Optima for $88/mo with zero down. I spoke to the sales lady Tina Gurn several times to ask if there were any other costs and she said dealer acquisition fee and paperwork etc for a total of about $1000. Once I got to the showroom after driving 1.5 hrs I was informed by the sales person that I the 88/mo was only if I was a veteran and I had previously financed through Kia! When I asked him why I wasn't told this in my multiple communication with ... Read More DealerRater - May 30, 2015
I am very happy that i chose to make quirk kia my first stop when i decided to purchase a new car. My salesman Frank Burns was great, very knowledgeable and answered every question or concern i had. Don't waste your time browsing dealership after dealership, head straight to quirk kia and look for Frank.
Just like everyone else looking to buy a new car I was hesitant and nervous about going to the dealership....I didnt want to carry the stress of a pushy salesman or risk going over budget just to get into my desired car. So what did I do? I went BACK to KIA.
I bought my very first car, a KIA Spectra over 10 years ago with Quirk KIA and it was the most reliable, safe and trustworthy car! There was no way I wasn't going back for my second car.
Shawn Schwotzer assisted my husband and I right away. ... Read More DealerRater - Apr 8, 2015
Great experience buying our second Kia fro Quirk. Francisco did a wonderful job meeting our needs and making the process seamless. I would highly recommend them
Bought my first car from Frank and i have to say it was money well spent he was a great salesmen i do not feel like i over paid and i do not feel like i got hassled. The whole team put in a lot of time that suited me well and met my price rang great job guys!
My wife just wrote a review, but I had to chime in. It's been six weeks since my wife and I purchased our Kia's from Quirk Kia and we couldn't be happier. She has the 2015 Sorento and I'm driving the 2013 Optima. It was pretty cool seeing our Sorento drive off the showroom floor. My wife lets me drive the Sorento if I behave, LOL.
We've made our first car payments and are very appreciative that the payments are manageable! We got great deals on a new and pre-owed Kia's. Thanks to the sales manager ... Read More DealerRater - Mar 8, 2015
Thanks to the guys at Quirk Kia, my husband and I both drove our new Kia's off the lot on the same day. My sales associate was Alix and he was very patient with my indecision on pretty much everything from make and model to color! My husband's sale associate was Ed. He knew every 'car question' my husband had. I had no idea what they were talking about, but my husband seemed very happy.
My husband and I were pleasantly surprised at the value we received on our trade-ins! We were also super thankful that the sales ... Read More DealerRater - Mar 8, 2015
My wife and I bought a Kia Soul about 5 months ago from Jorge Reyes at Quirk Kia, we received the best customer service from Jorge and His Manager Matt Sweeney that a week ago I returned to Quirk and Bought another Kia Soul for myself
This time I bought one with more options than the first one, Jorge took his time to show me every single feature on the vehicle and offered me to come visit at anytime if I had any questions
By far the best experience I had twice in a row
Thank you Jorge and Matt for ... Read More DealerRater - Feb 27, 2015
I love to work with Mr. Jorge Reyes and his manager Matt Sweeney!! Mr. Jorge helped me on anything that he could and helped me to find my perfect car. Love it and i will be visiting them again and recomend Mr. Jorge Reyes as one of the greates sales man!! Thank you very much i drive much safetly now!!!
We bought a Kia Rio a couple of years ago. Great experience so came back to get a Sorento! Kids enjoyed running around...picked out "their" cars...
I'll make this short and sweet but I had such an amazing experience at Quirk Kia! They were more then accommodating to my price and helped me make the best option for me! I would recommend to see Chris! He was great, helpful, and not pushy like most sales I have expierenced!
With all the snow, ice, and potholes(!), my front left tire developed a bubble. I stopped by the Quirk Kia and showed them the tire this morning, which did need replaced. I also had to be over in Quincy to lead a meeting this morning. Rich Pearson not only got me a quote for the tire ASAP, but was a able to help me get to my meeting on time. And the car was ready by noon! Thank you!!! 🙂
I went to Quirk Kia on a Tuesday night - I was exhausted after work and really not in the mood for any kind of high-pressure sales environment. I worked with Frank Burns, and he was consistently helpful and informative without being pushy. I hadn't intended to purchase a vehicle that night, but I felt so comfortable that I was being provided with all the information and receiving a fair price, that I went ahead and signed the papers that night. After sleeping on it, I didn't regret it a bit - I still feel like a got ... Read More DealerRater - Jan 13, 2015
I have been searching for a car for the last few weeks and have been eyeing Kia's. Upon my arrival at Quirk Kia, I was introduced to Jerry Hunter. Jerry took the time to discuss my budget and needs and recommended a few options. He was very knowledgable, helpful and patient. I had initially wanted to buy the Kia Sportage but found it too constricting. Instead, I looked at the Kia Sorento which I immediately loved. Jerry took the time to walk me through all the features and the differences between the different models. With his suggestions, I picked ... Read More DealerRater - Jan 12, 2015
The Assistant Service Manager explained in detail what was needed and what it would cost up front. No surprises. The communication was the best I have ever had at a dealership. I was told it would take about an hour, I was walking out the door in 45 minutes. Perfect experience.
When we decided the Kia Soul was the car we wanted, we went to Quirk in Braintree because of the large selection. We were lucky enough to have Frank Burns as our salesman. He was knowledgeable and straightforward. We were immediately put at ease. There was no pressure or rushed feeling even though we had arrived later in the day. Frank handled everything for us in a professional and thorough manner. We went home the next day in our brand new Kia Soul. Thank you to Frank Burns for making the whole experience painless! Quirk Kia of Braintree is lucky ... Read More DealerRater - Dec 31, 2014
Quirk kia has the worst customer service I have ever experienced. The general manager Matt was not only pushy, but offered me unrealistic "deals". When I wouldn't sign a deal he became aggressive and rose his voice at me in the middle of the show room. Not only was I embarrassed but felt horribly disrespected. They told me all about deals through email that didn't exist once I was there. They would not allow me to keep any information that they had created for me about my finance options. After trying to get in touch with ... Read More DealerRater - Dec 17, 2014
I brought my Kia Sorento to Quirk Kia. I had it at another dealership and they couldn't figure out my check engine light. I brought it to Quirk and they had my Sorento in the shop before I even sat down with Bill the service advisor. He was very polite and friendly. I was written up and sat down in their waiting area. They called me over after only a short time. They figured out the problem. Bill said. Not to worry they had the parts to fix the problem. Excellent service department. A pleasure to do business with. ... Read More DealerRater - Dec 15, 2014
My husband and I had an enjoyable experience while purchasing a new car. We were lucky to meet our salesperson, Frank Burns. He was the reason our visit was so nice. He was patient with us and knowledgable. We never felt pressured and that was very important to us. We would recommend Quirk Kia and Frank Burns to everyone.
Quirk Kia and every person that we came in contact with while there shopping for a car to replace our old bucket were so polite and professional.Our salesman, Frank Burns was a delight to work with. He and the entire staff went above and beyond, even when we came in at the end of a work day. They were about to close and this nice gentleman named Frank sat down with us, text drove a couple of cars with us, and finished the deal for us. Thanks Quirk Kia and Frank Burns and the entire staff. Have a Happy ... Read More DealerRater - Nov 23, 2014
Frank Burns was very knowledgeable, and very good at his job. Loved my experience at this dealership. They were very efficient and honest. I really was impressed.
As a first time lessee everyone at Quirk Kia was extremely helpful and honest throughout the entire process. My salesperson was Shawn Schwotzer and he was outstanding. Shawn was insightful about all products and options as well as a great listener regarding what I was looking for. I highly recommend Quirk Kia, specifically Shawn, to anyone who is looking for a new vehicle.
The service was amazing!!! Jerry Hunter was my sales consultant and let me tell you, he exceeded my expectations. I've been to plenty of other dealerships in the past but they never seemed to care about what was best for me. Jerry Hunter "schooled" me on things that I needed to know and helped me pick out the vehicle that was best for my situation. He really seem to care and made me feel that it wasn't just about the sale. The finance consultant Timothy was great as well. I would definitely let everyone know that ... Read More DealerRater - Nov 11, 2014
Jorge Reyes was phenomenal. After dealing with another dealership and being misled, Jorge was a breath of fresh air. He never pressured me, and was completely honest. I knew it was going to be hard with a repossession on my record, but he and Mike made it work. They even came in way lower for monthly payments than I estimated. I will most likely never go to another dealership (unless Jorge leaves!) if I am in the market for a newer model.
I loved walking in to your store, first let me tell the gentleman Eddie who came right up to me and introduced himself and showed me several cars, but not what i wanted, color wise, he made sure i would get the color i wanted with what i wanted in my car. Ed went over everything with us no stress over the price they made it very easy. I have to say the easiest one of all my cars i bought. Eddie was very friendly, cooperative , just a nice guy. The finance gentleman was great also showed us all our ... Read More DealerRater - Nov 4, 2014
When purchasing a 2014 Kia Soul our salesman Alix Charles was pleasant, intelligent, and made the experience ebjoyable. I would recommend Alix and the family of Quirk dealerships to anyone looking to purchase a vehicle.
Last Tuesday was my second time buying a car from Jerry Hunter. I wouldnt go anywhere else. I have had plenty of cars in my life and I have NEVER bought a car twice from the same place. So that definitely means something that I went back to Quirk Kia. Buying/leasing a car has always been very stressfull and an unpleasant experience, I use to dread it. But Quirk Kia and Jerry has definitely changed that for me. I am very happy with both the cars I have leased from them in the last 3 years. Not only did Jerry ... Read More DealerRater - Oct 24, 2014
I brought my wife's 2012 Kia Soul in because the check engine light came on. I was seen the minute I walked in they took all my information I told them that I had it diagnosed at a local garage and they told me that it was a cylinder miss-fire. I tried to do what I knew to do which was change out the spark plugs and I replaced the coil that I bought a a national auto parts store. The service person that helped me told me that all the parts that I replaced where all covered under the ... Read More DealerRater - Oct 9, 2014
Not many people if any like the process of shopping for and then leasing/buying a car, but at least there is one salesman out there who understands that fact. Frank Burns will help you boil it all down, with a strong comprehension of the current inventory, what is what on every model, and how much money it takes to buy different packages on cars that we all of course want. Frank truly helps you quickly get a handle on how to get from point A to point B. Part psychologist, part mechanic, part accountant, and part "everyman", ... Read More DealerRater - Oct 2, 2014
Great experience at quirk kia! The salesman frank burns was polite and very easy to talk to. He made the process of purchasing a vehicle a pleasurable one. We had shopped around for the best price and found quirk kia was the one. I have recommended the dealership to friends & family due to my experience!
Excellent and professional service! I dealt with the salesman named Mr. Jorge Reyes and he was very thorough in finding out what our needs were and how to best accommodate us. He patiently listen and took care of everything for us. We were in and out in two hours and drove off with our "fresh-off-the-lot" Nissan Versa! Thank you Jorge!
GO ANYWHERE ELSE! they don't care about you, or anything, just the sale and the money. RUN! I would rather have a digit cut off, than deal with them again.
I always thought buying a new vehicle was supposed to be the best experience of your life. Well it would be as long as your not buying from quirk kia. The sales department is the biggest joke, there rude ignorant and try taking complete advantage of every customer who comes through the door. Before you consider buying a kia sorento contact me and I will completely change your mind. Or at least change your mind about buying from quirk where there all ruthless.
I am very happy with my entire experience at Quirk Kia, I met Jorge L. Reyes as my sales person. Very professional! He not only help me and my son but he was patient with all our questions, never making us feel rushed. As I went to see him close to 8pm and they close at 9pm. He made us feel very confortable, took us for a test-drive and explained everything about the car to me and my son. I really appreciate this from a Sales person. Jorge is passionate about his job and always putting his customer first. Quirk ... Read More DealerRater - May 21, 2014
Worst experience I have ever had with any dealership. I owned my truck for 3 days when I brought it in for warranty repair work. They ATTEMPTED to repair my vehicle and made the problem worse. I went back 3 times and still my vehicle is not properly repaired and the rude service manager wont do anything to resolve the problem. Not I have to get the Better Business Bureau involved. Will never buy or recommend this dealer to anyone. HORRIBLE EXPERIENCE
We were looking to purchase a Kia a couple of months ago with no luck. After locating the vehicle online, We contacted Quirk Kia and they were great. When we arrived at the Dealership we were met by Hichem Boutiba. He greeted us in professional and upbeat manner. Hich was great. He showed us the vehicle we were looking for, color, options etc.. Hich treated us with courtesy and respect. He never pressured us into buying anything. Not only is he an Excellent salesmen he is an all around great person. The Management team worked hard to get us the ... Read More DealerRater - Jan 2, 2014
My experience at Quirk Kia was the best. During my visit with Jerry Hunter I found him to be very helpful. When I thought I had no chance of going home with a car, Jerry made it possible. He went above and beyond to assure I got the vehicle I had my heart set on. I highly recommend Jerry as great and honest sales man and can say I am 100% satisfied with my experience and brand new car. Definitely a great way to start the new year. Thanks Jerry! 🙂 Betmarie Serrano
I was nervous when I drove into the parking lot alone because I heard so many horror stories about getting ripped off when purchasing a new vehicle. A nice gentleman name Frank Bisch greeted me. He was so polite and is very knowledgeable about cars. He explained the whole process very thoroughly and did not rush me into buying a vehicle. It made me very comfortable and I felt so at ease to make a decision on the vehicle I purchased.
Frank connected my cell phone to the vehicle's Bluetooth system and showed me step by step how to ... Read More DealerRater - Dec 16, 2013
We went to Quirk Kia with my sister-in-law to buy her her dream car... We were greated by Hichem who helped us with every step. He didn't push her to get what she didn't need and he answered us every single question we had. I then got so excited that I wanted to buy a car for myself right there! He was awesome and gave all of us what we needed and wanted on our budget! Go see him for yourself and you won't be disappointed! We are all in love with our Sorento 2014!
I should have written this review one month ago when I got my car. I thought it had gone through but it didn't so I'm trying again!
Hichem is the best! He helped me get my Sorento on my budget! He then followed up with me to see how the car was and if I needed any further help. He took his time on explaining to me every single detail I needed to know and to answer every little question I had.
I felt that I was buying my car from my dad because of the great costumer ... Read More DealerRater - Oct 13, 2013
I had planned on going to Quirk KIA to look around and decide if a KIA was for me. I had always been a Toyota driver. I walked around the lot without a swarm of salespeople haunting me which was nice. I could look at the cars in peace. When I WAS ready, I went up to the door and there was Felix to greet me. He was pleasant and understanding as I explained my objective for a potential purchase of a KIA Sorento. I was interested in a White Kia Sorento with a light color interior. They did not ... Read More DealerRater - Sep 18, 2013
